Insurance Policies
I am currently credentialed with the following insurance provider panels:
- Aetna
- Blue Cross/Blue Shield
- Choice Care
- ComPsych
- Horizon Behavioral Health
- Humana
- LifeSync
- Mines and Associates
If your insurance company is not on this list, call and inquire about “out-of-network”
benefits.
In order for us to set realistic treatment goals and priorities, it is important to evaluate
what resources you have available to pay for your treatment. If you have a health
insurance policy, it will usually provide some coverage for mental health treatment. I
will provide you with whatever assistance I can in helping you receive the benefits to
which you are entitled; however, you (not your insurance company) are responsible for
full payment of my fees. It is very important that you find out exactly what mental health
services your insurance policy covers.
You should carefully read the section in your insurance coverage booklet that describes
mental health services. If you have questions about the coverage, call your plan
administrator. Of course I will provide you with whatever information I can based on my
experience and will be happy to help you in understanding the information you receive
from your insurance company.
Due to the rising costs of health care, insurance benefits have increasingly become more
complex. It is sometimes difficult to determine exactly how much mental health
coverage is available. “Managed Health Care” plans such as HMOs and PPOs often
require authorization before they provide reimbursement for mental health services.
These plans are often limited to short-term treatment approaches designed to work out
specific problems that interfere with a person’s usual level of functioning. It may be
necessary to seek approval for more counseling after a certain number of sessions. While
a lot can be accomplished in short-term counseling, some clients feel that they need more
services after insurance benefits end.
You should be aware that there are certain potential risks associated with filing mental
health insurance claims. When filing a claim, the therapist must submit a formal
diagnosis. This diagnosis then becomes part of your permanent medical record. This
often results in the insurance company labeling the consumer with a "pre-existing
condition." For example, if your therapist submits a diagnosis of "depression," this preexisting
condition can later raise your life insurance premiums or make it difficult to
obtain health insurance.
In addition, some clients are concerned that the filing process often requires a breach of
client confidentiality, especially for in-network reimbursement. To meet the requirements
for in-network reimbursement, the counselor must submit an official client diagnosis, an
ongoing progress report, and occasionally a treatment plan. This process requires that the
therapist divulge personal information about the client and his or her counseling work. In
addition to being added to your medical record, this information is evaluated by your
insurance carrier's case manager. A case manager typically has minimal if any
psychological training, and makes decisions about your approved treatment based on
financial rather than mental health concerns. Though all insurance companies claim to
keep such information confidential, I have no control over what they do with it once it is
in their hands. In some cases, they may share the information with a national medical
information databank. I will provide you with a copy of any report I submit, if you
request it.
It is important to remember that you always have the right to pay for my services yourself
to avoid the problems described above. In some instances, I am able to work with you to
arrange a reduced fee, provided you meet certain requirements. Contact me if you have
unanswered questions about fee or the insurance filing process.
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